Shipping:

• We ship to Mainland Portugal, Islands, and European Union. International upon consultation.
• Orders are processed within 1 to 3 business days after payment confirmation.
• The estimated delivery time is 2 to 5 business days (Portugal) and up to 10 business days (Europe).
• All shipments are registered and include tracking number.

Returns and Exchanges:

• We accept returns within 14 days after receiving the item.
• The product must be returned in perfect condition, without signs of use and in original packaging.
• After receipt and verification, a refund will be issued using the same payment method.
• Return costs are borne by the customer.
• To initiate the process, contact: apoio@chapeuslisboetas.com